About The Role
RadixArk is seeking an Office & IT Operations Manager to manage our IT infrastructure and office operations in San Francisco. You'll handle device provisioning, access management, vendor coordination, and day-to-day operational tasks to ensure our engineering team has the tools and environment they need to build world-class AI infrastructure. This role is ideal for someone who enjoys hands-on technical work, vendor management, and keeping operations running smoothly in a fast-paced startup.
Requirements
3+ years of experience in IT operations, office management, or similar operational roles
Hands-on experience with device provisioning, access management, and basic IT troubleshooting (macOS/Linux preferred)
Strong organizational skills with ability to manage vendors, track assets, and handle multiple priorities independently
Responsibilities
IT & Device Management:
Provision and setup laptops, monitors, peripherals, and other electronic equipment for new hires and existing team
Manage device monitoring, access controls, and permissions across company systems
Maintain IT asset inventory and tracking systems
Provide first-line technical support and troubleshooting; coordinate with vendors for complex issues
Manage software licenses and account provisioning
Vendor & Operations:
Coordinate with hardware/software vendors for procurement, repairs, and support
Manage relationships with building management, service providers, and suppliers
Handle day-to-day office operations: supplies, facilities coordination, vendor payments
Process expense reports and track operational budgets
Maintain operational documentation and procedures
Onboarding & Support:
Own end-to-end IT onboarding: workspace setup, device configuration, account creation, access provisioning
Support executive team with operational and administrative tasks as needed
About RadixArk
RadixArk is an infrastructure-first company built by engineers who've shipped production AI systems at xAI, created SGLang (20K+ GitHub stars, the fastest open LLM serving engine), and developed Miles (our large-scale RL framework). We're on a mission to democratize frontier-level AI infrastructure by building world-class open systems for inference and training.
Our team has optimized kernels serving billions of tokens daily, designed distributed training systems coordinating 10,000+ GPUs, and contributed to infrastructure that powers leading AI companies and research labs. We're backed by well-known investors in the infrastructure field and partner with Google, AWS, and frontier AI labs.
Join us in building infrastructure that gives real leverage back to the AI community.
Compensation
We offer competitive compensation with equity, comprehensive health benefits, and flexible work arrangements. Compensation is determined by location, level, and experience.
Equal Opportunity
RadixArk is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
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